Terms of Service

OVERVIEW

Welcome to Petcove! The terms “we”, “us” and “our” refer to Petcove. Petcove operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”).

Petcove is powered by Shopify, which enables us to provide the Services to you. The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy (available on our website). If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products we offer (including the Pet Spray Brush), you may be asked to provide certain information, such as your email address, billing, payment, and shipping information.

You represent and warrant that all the information you provide in our store is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products in our online store. However, colors or product appearance may differ depending on your device, screen, and settings.

We do not warrant that the appearance or quality of any products purchased by you will meet your expectations or be exactly as depicted in our online store.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Petcove reserves the right to accept or decline your order for any reason at its discretion.

Your order is not accepted until Petcove confirms acceptance and processes payment. Please review your order carefully before submitting, as we may be unable to accommodate cancellations after acceptance.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. Posted prices do not include taxes, shipping, handling, customs, or import charges unless otherwise stated.

You agree to provide current, complete, and accurate purchase and payment information and to promptly update your information as needed.

You represent and warrant that you are authorized to use the payment method provided and that all charges will be honored.

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping or delivery delays. All delivery times are estimates and not guaranteed. Once products are transferred to the carrier, title and risk of loss pass to you.

SECTION 6 - INTELLECTUAL PROPERTY

All content and materials on the Services are owned by Petcove, its affiliates, or licensors and are protected by applicable intellectual property laws.

These Terms permit use of the Services for personal, non-commercial use only. Unauthorized use may violate intellectual property laws.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available” without warranties. We are not liable for your use of such tools.

SECTION 8 - THIRD-PARTY LINKS

We are not responsible for third-party websites or content accessed through links on our Services.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Petcove is powered by Shopify; however, all purchases are made directly with Petcove. Shopify is not responsible for transactions between you and Petcove.

SECTION 10 - PRIVACY POLICY

All personal information collected through the Services is governed by our Privacy Policy and Shopify’s Privacy Policy.

SECTION 11 - FEEDBACK

Any feedback you provide may be used by Petcove without restriction or compensation.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct errors or omissions at any time without prior notice.

SECTION 13 - PROHIBITED USES

You may use the Services for lawful purposes only and must not misuse or harm the Services or others.

SECTION 14 - TERMINATION

We may terminate your access to the Services at any time. Certain sections of these Terms survive termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available” without warranties of any kind.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Petcove and Shopify are not liable for any damages arising from your use of the Services or products.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Petcove, Shopify, and their affiliates from any claims arising from your breach of these Terms.

SECTION 18 - SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions remain valid.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Petcove.

SECTION 20 - ASSIGNMENT

You may not assign these Terms without our consent. We may assign our rights at any time.

SECTION 21 - GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where Petcove is headquartered.

SECTION 22 - HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 - CHANGES TO TERMS OF SERVICE

We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.

SECTION 24 - CONTACT INFORMATION

Questions about these Terms of Service should be submitted using the Contact option available on the Petcove website.